Client profile

Te Whānau o Waipareira is a West Auckland charitable trust that has been on the forefront of innovative whānau (family) development for more than 30 years. The organisation provides integrated services across health, social services, education and justice for whānau.

Project context

Since its formation, Te Whānau o Waipareira’s operating environment had changed significantly. Social, economic, political environmental factors had evolved and interacted to affect whānau in complex ways. Notably, New Zealand’s government had introduced a fresh focus on wellbeing, with the launch of New Zealand’s Living Standards Framework, the country’s first Child and Youth Wellbeing Strategy, and investment in affordable housing through the Kiwibuild initiative.


Te Whānau o Waipareira engaged Spark to facilitate a review of its strategic direction. The review analysed its strategic plan in the context of the changing external environment. This enabled Te Whānau o Waipareira to determine if it was still ‘solving the right problem’, and doing so in the most effective and impactful way.
Through interviews with internal and external stakeholders, alongside workshops and desk-based analysis, this research firstly explored the current state and future changes facing whānau, the sector, and the broader environment. The analysis then overlaid Te Whānau o Waipareira’s existing strategic plan to understand its relevance in this changing world. Finally, the analysis considered Te Whānau o Waipareira’s relevance in the context of holistic wellbeing frameworks such as New Zealand’s Whānau Ora framework and the global UN Sustainable Development Goals.
As a result of this work, Te Whānau o Waipareira was able to identify which areas of its strategic direction to maintain, which to change, and how to enact these changes. This supported it to stay relevant, impactful and sustainable


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