“Process Improvement is something we always look forward to.” – Said no one. Ever. This activity involves intense attention to detail, serious time-consumption and a healthy dose of staff push-back. The acknowledged cost savings reaped from Process...
By now you probably know that I believe short term planning has killed good strategic thinking. Boards are failing and should do more to revive good strategic thinking. If boards are truly to add strategic value then they need to bring something different than...